Frequently asked questions
Quick answers about joining, verification, connections, billing, and privacy on Sri Lanka's halal matrimony platform.
Getting started
What Nikah For All is and how to join in Sri Lanka.
What is Nikah For All?
Nikah For All is a marriage-focused Islamic matrimonial platform for Sri Lanka. Members create thoughtful profiles, browse with intention, and connect when there is mutual interest — not endless casual chat.
Who can join?
Adults in Sri Lanka seeking marriage in line with our community guidelines. You need a valid email address and must complete profile onboarding before browsing and connecting.
Is Nikah For All only for Sri Lanka?
Yes — we are launching in Sri Lanka first. Profiles use Sri Lankan districts and cities so members can search locally with clarity.
How do I create a profile?
Register with your email, verify your inbox, then complete four sections on your profile page — personal details, education & career, about & preferences, and privacy settings. You can save progress and return anytime.
Account & verification
Profile review and account access.
Why is verification required?
Verification helps keep the community serious and trustworthy. Our team reviews every profile so members can browse and connect with more confidence.
How long does verification take?
Most profiles are reviewed within 2–3 business days. If we need more information, we will email you. You can check your status on your profile and membership pages.
Which districts and cities are supported?
All 25 Sri Lankan districts are supported. Choose your district, then search for your city or town within that district when completing your profile.
I forgot my password — what should I do?
Use the forgot-password link on the sign-in page to receive a reset email. If you no longer have access to your email, contact support and we will help after verifying your identity.
Using the platform
Browsing, interests, and connections.
How does browsing work?
Browse shows member previews that match your preferences and access level. Open a profile to see more detail, then send an interest or view request when you are ready to connect.
What happens after I send an interest?
The other member receives your request. If they accept, you move into a connection where you can continue the conversation. If they decline or do not respond, no further action is needed from you.
Can I use the platform without paying?
You can register, build your profile, and complete verification without a paid plan. Sending new interests or view requests uses membership or credits depending on how billing is configured.
Membership & billing
Plans, credits, and payments in Sri Lanka.
Should I choose membership or credits?
Membership suits members who search regularly and want unlimited sends. Credits suit members who take breaks or only message a few people at a time. See the pricing page for current options.
What uses a credit?
Only sending a new interest or view request. Viewing browse previews, accepting someone's request, and replying within an existing connection do not spend credits.
Which payment methods are supported?
Checkout is by bank transfer in LKR. Promo codes can reduce the amount due or activate a plan instantly when the code covers the full price. Bank details and your reference code are shown at checkout.
Privacy & safety
Your data, visibility, and reporting.
Who can see my profile?
Visibility depends on your profile settings, verification status, and the other member's access. We design browse and detail views so sensitive information is shared progressively, not all at once.
How do I report a concern?
Email support with the member's profile reference and a clear description of the issue. We review reports promptly and may restrict accounts that break our terms or community standards.
Can I request deletion of my data?
Yes. Contact support or refer to our Privacy Policy for how we handle access, correction, and deletion requests.